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Guest house · Rome · Lazio

Hotel Chicago

A straightforward two-star in Rome, where guests rate the service far above the facilities.

  • Service and Staff categories both score 10/10
  • A short walk from Termini station and airport shuttle connections
  • Rooms from £55 a night
7.9 Very good 1619 reviews Booking.com 7.9 · 1619 reviews

About

Hotel Chicago

Hotel Chicago is a two-star hotel on Via Gioberti, a short walk from Rome's Central Station. It keeps things simple: double, triple and quadruple rooms with air conditioning, heating and showers, plus a few extras such as a minibar, tea and coffee facilities and a flat-screen TV.

Across 1,619 guest reviews the average score is 7.9, with Service, Staff and General all at 10. The hotel also has 24-hour reception, secure key access, a cash machine, express check-in/out, and it allows pets.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • The staff genuinely stand out — Every guest review mentions helpful, friendly staff, and the official scores back it up: Service, Staff and General all rate 10/10.
  • Location made for travel — Reviewers describe the hotel as a few metres from Termini station, close to restaurants, a shopping street and a market, and near the airport shuttle stops.
  • A low price for central Rome — Rooms start at £55 a night, and the Value category scores 8.7 – a hard combination to beat for a two-star in this area.

Worth weighing

3 to weigh
  • Facilities are the weak point — The Facilities score of 6.8 is the lowest category, so expect a functional two-star package rather than extras.
  • Breakfast seating gets mixed reviews — One guest found the breakfast fine but the seating area uncomfortable; another described breakfast served in the room. It works, but don't expect a polished dining setup.
  • Check-in window ends at 23:30 — Official check-in runs from 14:00 to 23:30, so late arrivals should plan around those hours even though the hotel has 24-hour reception.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Quadruple Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

Double Room Small Double Bed

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Double or Twin Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General and services

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/-out
  • Express check-in/-out
  • Pets allowed
  • Luggage storage
  • Locker room
  • ATM/Cash machine
  • Housekeeping

Room amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Allergy-free rooms
  • Playpen

Safety and security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.9
Very good 1619 reviews

Guest-rated 7.9/10 from 1,619 reviews

Booking.com · 7.9 · 1619 reviews
7.9Verified guest

“The two men at the front desk were exceptionally friendly and went out of their way to help. They gave us very good information and were willing to do anything for us. A genuinely great reception team.”

7.9Verified guest

“Just a short walk from the train station.”

7.9Verified guest

“Great value for the price. Breakfast was adequate and was served in our room. You feel very secure here because you have to go through three doors to get in. The rooms were clean, with new furniture and Italian decoration.”

7.9Verified guest

“Only a few metres from Termini station, and very easy to use as a base for all kinds of travel. The man at reception was helpful and service-minded, always positive and trying his best for us.”

7.9Verified guest

“Good public transport access, and the room was cleaned regularly.”

7.9Verified guest

“The best part was the staff. The evening receptionist went out of his way for two friends of mine who didn't have a room. Hotel Chicago was fully booked, and when the hotel he recommended was too expensive, he let them use the free internet and his own personal mobile phone to find somewhere. They weren't even staying there. Excellent customer service, and free Wi-Fi in the room was a huge bonus.”

04 — Location

Getting around Rome

The property sits in Rome.

Getting there: The hotel is a short walk from Termini station, and reviewers mention the main train and bus stations nearby, including airport shuttle connections.

Eating and shopping: Guests point to plenty of restaurants in the immediate area, plus a shopping street and a market within easy reach.

Piazza Venezia: The hotel description places Piazza Venezia about 2 km away.

Via Gioberti 63, Rome, Lazio, 00185, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:30
Check-out
By 05:00-10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
12 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in runs from 14:00 to 23:30 and check-out runs from 05:00 to 10:00.

Does Hotel Chicago allow pets?

Yes, pets are allowed.

Is Wi-Fi available?

Yes, Wi-Fi is listed among the amenities, and one guest also highlighted free in-room Wi-Fi.

The bottom line

A well-priced, secure two-star with genuinely strong service and a practical position beside the station; the main caveats are modest facilities and breakfast.

7.9The short version

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